Blogs

We touch upon industry news, share our views, and shed light on technology trends.

How AI can shape the future of VoIP

AI-driven applications and cloud-based services have brought significant enhancements to many organizations. As time goes by, these technologies will become a necessity, especially when it comes to VoIP telephony, and here’s why. Contact center operations Highly automated VoIP technology enables businesses to manage their call centers easily and reduce the need for human intervention For […]

Office 365 updates to make your life easier

In the software industry, continuous improvement is the name of the customer retention game. The behemoth Microsoft constantly churns out Office 365 enhancements, many of which are powered by artificial intelligence (AI). Here are some of the new and upcoming ones most likely to be useful in your business. Office Write and draw with digital […]

It’s time to rethink your password

In 2003, a manager at the National Institute of Standards and Technology (NIST) authored a document on password best practices for businesses, federal agencies, and academic institutions. More recently, however, the institute has reversed its stance. Find out why and what great passwords are made of. The problem The issue isn’t necessarily that the NIST […]

Benefits of SaaS every SMB should know

Does your business pay through the nose for software licenses? Are you worried about annual maintenance costs? For most SMBs, software eats up a significant portion of their budget. Fortunately, with software as a service (SaaS), you can do a lot for less. Read on to save money. What is SaaS and what makes it […]

Ugly websites cost your business big bucks

According to a recent survey of 1,800 consumers, 42% said they’re “very unlikely” to buy from unprofessional or ugly websites. If you’re wondering whether or not your site could fall into that category, check out these key indicators. A variety of professional photos From pictures of your products to team photos, high-quality images are arguably […]

How 5G data will impact VoIP

Our craving for data seems to increase every year, fueling the constant advancements in wireless technology. The latest is 5G, an abbreviation for the fifth-generation wireless systems, and it is set to transform VoIP for the better. Here are three ways it will do that. Improved Video Conferencing The major factor holding web and video […]

6 productivity hacks for Office 365

This post contains some tips and tricks to help you get the most out of your Office 365 subscription. We’ll also share some of the options you can take advantage of when migrating your system to the cloud, including how to streamline the entire process based on your business needs. Declutter your inbox If you’re […]

Do honest working hackers exist?

The word “hacker” conjures up an image of a hoodie-wearing basement dweller that programs all sorts of malicious attacks to infiltrate their target’s computer. But hackers are so much more than that. There are also hackers that use their skills to do good. A complicated history In the 1950s, the term ‘hacker’ was vaguely defined. […]

Six Gmail tips your business needs

For most small-business owners, processing email takes up a significant portion of the day. If you use Gmail, you’re already working with a powerful platform with various productivity-enhancing features. But what if you could streamline the process even further while ensuring each message is dealt with appropriately? The following tips will do the trick. Undo […]

Why you should back up your mobile devices

Almost every modern mobile device allows you to send and receive emails, download and upload media files, store data, and even close business deals. As mobile devices have become indispensable in everyone’s personal and professional life, the security risks have also increased — and backing them up has become more critical than ever. Malware on […]