Blogs

We touch upon industry news, share our views, and shed light on technology trends.

Do WP security updates cause problems?

It’s important for every business to install security patches in WordPress (WP), given the growing number of cyberthreats targeting businesses. Apart from defending your website from threats, patches guarantee that your business stays intact and your data remains in safe hands. But sometimes a security update can cause issues. Why does this happen, and can […]

AI-powered advances in customer support

High-quality products and services can make a business successful, but exceptional customer service is what makes customers come back. This is why companies constantly try to innovate their customer service strategy — and some do it by adding artificial intelligence (AI) into the mix. How AI capabilities enhance customer service AI has two capabilities that […]

The lifespan of a business phone system

Today’s technology allows customers to engage with brands and companies across a broad range of platforms and mediums. But the telephone still remains an essential communication tool for businesses. It makes sense then to invest in a phone system that lasts, and our advice will help you find just that. Different phone systems Phones have […]

Microsoft unveils new features for Outlook

Microsoft outlined a list of new features it will deliver to its various Outlook apps, including bill-pay reminders, better calendaring across time zones, and a way to see who has RSVP’d for a meeting. Here are five that could potentially be the most important. #1 RSVP Outlook makes it fairly simple to invite people to […]

Protect your Facebook and Twitter from hackers

In the wake of Facebook’s worldwide privacy scandal, it’s time to revisit some social media best practices. Your information is incredibly valuable, and you can’t rely on social media platforms to keep it safe from hackers. Heed these tips to make sure your Facebook and Twitter accounts are well secured. Lockscreens exist for a reason […]

Ways to leverage social media for your business

Do you, as a brand new business owner, know how to take advantage of social media exposure, especially if no one has any idea what your new business is all about? The truth is, you can succeed with social media, even if you have what could be perceived as a small, newbie brand. Read on […]

Gmail for web: Useful new features

Google recently introduced new Gmail features that will be especially useful to those looking for a better way to archive unwanted emails, a faster way to reply to messages, and a nifty function that lets users keep messages confidential. And we’ve only just scratched the surface. Take a look at the full list below. Confidential […]

Be Smart and Back Up Your Valuable Data

Storing copies of your business data in the cloud will help you avoid the risks associated with broken hard drives, lost or stolen devices, and human error. That’s because entrusting your data to an expert cloud provider means you’ll have trained professionals handling the backup of your business assets online. How should you go about […]

HIPAA Requires Careful Social Media Posting

Healthcare providers that use Social Media can interact with their patients, advertise new services, and quickly communicate urgent announcements or messages. There’s immense potential for it to improve care, but also to expose patient-specific information. On April 14, 2003, the “Health Insurance Portability and Accountability Act” (HIPAA) became law with the goal of protecting the […]

How to stop VoIP theft of service

As the use of Voice over IP (VoIP) phones becomes more widespread, so too do security threats against it. And the most common type of VoIP fraud? Theft of service. Let’s examine how it affects your VoIP network and the preventative measures to counter it. What is theft of service? Internet-based calls are far more […]

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